For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing.
This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
Our distance learning courses are completed online, so there is no need for any personal attendance in college, however you can always attend college if you feel you need this.
You will complete assessments by answering questions and submitting them to your tutor via the online learning platform.
You will be given full written feedback on your assessments within 5 working days.
Your tutor is available by Email, or Mobile Phone during office hours if you need support with your studies.
To study the courses, you need to have a suitable device such as a laptop, a desktop computer or a tablet such as an iPad. You also need access to the internet.
Please note: It is not possible to complete the courses on a mobile phone as they are not compatible with our learning platform.
On successful completion of the course, you will receive a certificate from NCFE awarding body, confirming your achievement.